Shipping policy

International Shipping Policy

Shipping to Over 200 Countries

We offer worldwide shipping to over 200 countries and regions. Certain restricted locations are excluded from delivery. We will contact you promptly if your delivery address falls within an unsupported area.

Lost & Missing Packages

We are not responsible for lost or undelivered packages caused by incorrect shipping or billing addresses provided at checkout.

Please verify all address information carefully before placing your order.

If the error is made by our team, we will reship your item free of charge with no extra cost.

Customs & Duties

All customs fees, import taxes and brokerage fees are the sole responsibility of the buyer.

We do not cover any customs charges after your order has shipped.

By completing your purchase, you agree to accept potential local customs fees upon delivery.

Shipping Time

All international orders have an estimated delivery time of 15–30 business days.

Order processing time: 2–5 business days (not included in shipping time)

Shipping delays caused by customs clearance, weather or logistics issues are beyond our control

Maximum delivery timeframe: 45 business days

Tracking Information

A tracking number will be sent to your email once your order is dispatched.

Please note that limited or no tracking updates may apply to free shipping services.

No Tracking Updates

Most shipping carriers require 2–5 business days to activate and update tracking data.

If no tracking information is available for more than 5 business days, please reach out to our support team for assistance.

Multiple Shipments

To ensure safe delivery, items from the same order may be shipped in separate packages. This will not affect your total delivery time or cause extra charges.

If you have any questions about shipping, delivery or your order, feel free to contact our customer support anytime.